I developed Palatial's customer funnel over the span of 6 months through user interviews, connecting trends across social media performance, Google Analytics, and user interviews. Using a product led growth approach, the website became a critical touchpoint for users to learn more about Palatial, access the tools, and contact the team for questions.
Part of the learning process of putting together Palatial's website was balancing a novel experience with utility. For example, early versions of Palatial's website had interactive glowing portals, but required a lot of clicking to find information, and was unresponsive to different screen sizes.
It was only through iteration, testing, and analysis that I was able to create an information architecture that is understandable at a glance, layouts that are easily responsive, and a visual identity that became Palatial's brand identity.