I conducted 500+ hours of interviews, surveys, usability studies, and validation testing to ensure that we kept user needs at the center of the development process.
During MVP testing, it became clear most collaboration features were “nice to have”, but automated model optimization was "need to have". Development priorities were shifted based on this insight, and we continue to run weekly usability testing through our waitlist.
I created 29 user flows that covered every interaction from sign up to transferring ownership of a workspace. These diagrams were critical in guiding development of Palatial's pricing strategy, architecture, and user experience.
I worked with an interaction designer to build out the components, wireframes, and interactive prototypes. The images below show 1 of 29 flows.